Relations with our customers

We are passionate about delivering superior quality, service and choice to our clients and customers: our reputation and the loyalty of our clients and customers depend upon it.

  • The quality and safety of the food and services we provide, and that of our products and processes, is paramount and must never be compromised.
  • We aim to provide a high level of client and customer service at all times. All feedback on our service is recorded and given prompt consideration.
  • All customer and client information is treated as confidential.
  • We never deliberately give inadequate or misleading descriptions of our products or services.
  • No employee may offer or receive – or influence others to offer or receive – any money or material gift that could be construed as a bribe