Support services

Mowing the lawn

Trusted to deliver more. Your world-class multi services partner.

Increasingly, organisations are relying on us to provide a range of support services such as cleaning, reception services and building maintenance. They recognise the value of partnering with us to achieve:

  • the highest quality service to support their business;
  • the highest health, safety and environment standards;
  • reduced costs through simplifying and rationalising their existing providers; and
  • greater efficiency and consistency through standardisation.

Our well recognised customer first ‘hospitality mindset’ is blended with the ‘industrial efficiency’ necessary to manage and deliver multiple services to the highest standard at the best value - consistently and measurably on a global scale.

Our delivery model is based on ‘self-performance’ meaning that wherever possible it is our people looking after your people. This allows us to train our teams to be multi-skilled, delivering additional services, increasing workflow efficiencies and reducing the number of third party contractors.

The range of services we provide includes:

  • Cleaning
  • Building Operations & Maintenance
  • Business & Office Services
  • Logistics & Transport
  • Outdoor
  • Project Management
  • Security

We implement standardised processes through our world-leading operating
platform, the Compass Service Framework, which drives consistency and continuity, whether for single site, national or international multi-site contracts.

The Compass Service Framework (CSF) is the global blueprint for delivering multi services to the highest quality. It enables us to deliver world-class services in the most efficient way, consistently, globally, daily and, above all, safely.

Our global team of service delivery experts have developed the CSF using industry-leading best practice and procedures tested in some of the most challenging and complex business environments.

The CSF is a dynamic, web-based operational tool, constantly updated and refined through the experience of our frontline teams, the launch of new services and our relentless drive for innovation in delivering better quality at ever greater efficiency.

World-class processes, delivered by great people, underpinned by a culture of health and safety first in everything we do.

Our sectors

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Compass Service Framework

Compass Service Framework