Strategy
Our objective is to deliver value to our shareholders and our customers by leveraging the benefits of being a Group to deliver structured and sustainable organic growth in our chosen markets and achieve our vision to be a world-class provider of contract foodservice and support services.
To achieve these goals our strategy focuses on:
- Developing our existing expertise and strengths in contract foodservice and a range of support services in those sectors and countries that have real prospects for growth, as well as providing the global capability necessary to support our growing international client base.
- Delivering the highest quality and service performance, whilst at the same time relentlessly driving to be the lowest cost, most efficient provider.
- Establishing a strong performance culture, based on a global performance framework, MAP (short for Management & Performance), which concentrates on the five key drivers of our performance:
- Client Sales & Marketing
- Consumer Sales & Marketing
- Cost of Food
- Unit Costs
- Above Unit Costs
- Setting the highest standards for corporate governance and responsible business practice, including all aspects of business conduct, health, safety and environmental practices.