Policies

Our ongoing success relies on building and maintaining positive relationships with our clients and consumers, colleagues and shareholders but also with our business partners, government and non-government organisations, suppliers and the wider communities in which we work.

We are committed to setting the highest standards for responsible business practice which is underpinned by a global framework of policies and measures and is implicit in our Vision and Values, our Code of Business ConductCode of Ethics and our Group policies.

Our policies establish a clear framework setting out the standards we expect and form the foundation for local policies and practices. This is supported by comprehensive communications and training, designed to ensure that processes and practices within each of our operating units fully comply with local legislation as the minimum requirement and Group policies.