Shareholder warnings
Boiler room scams
Over the last year, many companies have become aware that their shareholders have received unsolicited phone calls or correspondence concerning investment matters. These are typically from overseas-based 'brokers' who target UK shareholders, offering to sell them what often turn out to be worthless or high-risk shares in US or UK investments. These operations are commonly known as 'boiler rooms'. These 'brokers' can be very persistent and extremely persuasive, and a 2006 survey by the Financial Services Authority (FSA) has reported that the average amount lost by investors is around £20,000.
It is not just the novice investor who has been duped in this way; many of the victims had been successfully investing for several years. Shareholders are advised to be very wary of any unsolicited advice, offers to buy shares at a discount or offers of free company reports. If you receive any unsolicited investment advice:
Make sure you get the correct name of the person and organisation
Check that they are properly authorised by the FSA before getting involved by visiting
www.fsa.gov.uk/register
Report the matter to the FSA either by calling 0845 606 1234 or visiting
www.moneymadeclear.fsa.gov.uk
If the calls persist, hang up.
If you deal with an unauthorised firm, you will not be eligible to receive payment under the Financial Services Compensation Scheme. The FSA can be contacted by completing an online form at: www.fsa.gov.uk/pages/doing/regulated/law/alerts/overseas.shtml.
Details of any share dealing facilities that the Company endorses will be included in Company mailings.
More detailed information on this or similar activity can be found on the FSA website
www.moneymadeclear.fsa.gov.uk.
Unsolicited mail
We are legally obliged to make our register of members available, subject to a proper purpose test, to the public. As a consequence of this some shareholders might receive unsolicited mail. Shareholders wishing to limit the amount of such mail should write to the Mailing Preference Service, FREEPOST 29 LON20771, London W1E 0ZT. Shareholders can also register online at www.mpsonline.org.uk or request an application form by calling from within the UK: 0845 703 4599 or by email to mps@dma.org.uk.
Identity theft
Advice on protecting your Compass Group PLC shares:
- Keep all Compass correspondence in a safe place, or destroy correspondence by shredding.
- When changing address, inform Capita Registrars. If a letter from Capita is received regarding a change of address and you have not moved, contact Capita immediately.
- Consider having your dividends paid directly into your bank or building society account. This will reduce the risk of the cheque being intercepted or lost in the post. You can complete a Request for Payment of Interest or Dividends Form and send it to Capita Registrars or register online at www.capitaregistrars.com/shareholders using the Share Portal service. Additional information can be obtained from Capita Registrars.
- On changing bank or building society account, inform Capita Registrars of the details of the new account and respond to any letters Capita Registrars send you about this.
- When buying or selling shares deal only with brokers registered in your country of residence or the UK.

