2021 Annual General Meeting


The 2021 AGM will be held on Thursday 4 February 2021 at 10.00 am.

Due to the current UK Government restrictions on public gatherings and associated social distancing measures in response to COVID-19, and to ensure that we protect the health and safety of our shareholders, directors and people, the Company’s AGM will be a closed meeting. Neither shareholders nor their proxies (other than the Chairman of the Meeting) will be able to attend in person and anyone attempting to do so will be refused entry. We will continue to review our AGM arrangements in light of the latest Government guidance, and therefore shareholders are encouraged to continue to monitor this page for any updates.

The Company will ensure that the legal requirements to hold the AGM are met by the attendance of a minimum number of director shareholders and/or employee shareholders. All valid proxy votes (whether submitted electronically or in hard copy form) will be included in the poll to be taken at the AGM.

Notice of Annual General Meeting 2021

Form of Proxy

Annual Report and Accounts

Current Articles of Association

Proposed New Articles of Association (clean)

Proposed New Articles of Association (marked up)

Meeting Proceedings

Although shareholders and proxies will not be able to attend in person, we consider the AGM to be an important part of our shareholder engagement and to ensure that we retain shareholder transparency, we have arranged an electronic facility which enables you to participate in the Meeting online.

The AGM will be webcast in video format with presentation slides. The Chairman and the Group Chief Executive will each make statements to shareholders on the Company’s performance and results for the year ended 30 September 2020, following which there will be a question and answer session.

How to Vote
Your vote is important to us. As you cannot attend in person, we strongly encourage you to vote in advance by appointing the Chairman as your proxy. Given the UK Government restrictions currently in force, voting by appointing the Chairman of the Meeting as your proxy in advance of the AGM is likely to be the only practical way that you will be able to exercise your vote at the 2021 AGM.

Our registrar, Link Asset Services, must receive your online or postal proxy appointment and voting instructions by 10.00 am on Tuesday 2 February 2021 at the latest to ensure that your vote is counted. Details of how to submit a proxy are set out on page 13 in the Notice of Meeting and on the back of the Form of Proxy.

How to participate in the Meeting
We are making an electronic facility available for the AGM, giving you the opportunity to participate in the AGM online, using your smartphone, tablet or computer. If you choose to participate online you will be able to view a live webcast of the Meeting and ask the Board questions. To participate you will need to either:

a. Download the Lumi AGM app from the Apple App or Google Play stores by searching for Lumi AGM; or

b. Visit https://web.lumiagm.com on your smartphone, tablet or computer. You will need the latest version of Chrome, Safari, Internet Explorer 11, Edge or Firefox installed on your device. Please ensure your browser is compatible.

Meeting ID: 176-951-794 To login you must have your Login Code and PIN

Your Login Code is your 11 digit Investor Code including any leading zeros, your PIN is the last four digits of your Investor Code.

Your Investor Code can be found in your Form of Proxy or at the top of the email sent to shareholders registered for email communications.

If your shares are held within a Nominee account and you wish to participate in the AGM online you will need to contact your Nominee so they can send you details of your Login Code and PIN from Link Asset Services in advance of the Meeting. Without this information, you will not be able to participate.

Access Webcast

Once you have either downloaded the Lumi AGM app or entered web.lumiagm.com into your web browser, you’ll be prompted to enter the Meeting ID: 176-951-794

You will then be required to click ‘I have a login’ and enter your:

a) Login Code; and b) PIN.

You will be able to log into the site on 4 February 2021 from 9.30 am. 

When successfully authenticated, the information screen will be displayed. You can view Company information, ask questions and watch the webcast.

To watch the webcast press the broadcast icon at the bottom of the screen.

If viewing on a computer, the broadcast will appear at the side automatically once the Meeting has started. 

Questions Downloads

Any shareholder or appointed proxy attending the Meeting is eligible to ask questions.

If you would like to ask a question, select the messaging icon.

Messages can be submitted at any time during the Q&A session up until the Chairman closes the session. Type your message within the chat box at the bottom of the messaging screen.

Once you are happy with your message click the send button.

Questions sent via the Lumi AGM online platform will be moderated before being sent to the Chairman. This is to avoid repetition and to ensure an orderly meeting. 

Links are present on the information screen. When you click on a link, the selected document will open in your browser.

Data usage for streaming the Meeting or downloading documents via the AGM platform varies depending on individual use, the specific device being used for streaming or download (Android, iPhone, etc.) and the network connection (3G, 4G). 

Click here to download a PDF of the joining instructions.

How to ask Questions
Questions for the Board can be submitted in advance or at the Meeting and will be addressed at the AGM. To enable the Board to answer as many shareholder questions as possible, we strongly encourage you to submit questions in advance of the Meeting. Pre-submitted questions can be emailed to [email protected] or posted to the Group Secretariat, Compass House, Guildford Street, Chertsey, Surrey KT16 9BQ, UK and should be submitted by 10.00 am on Tuesday 2 February 2021. Please include your name and Investor Code which can be found on the Form of Proxy.

Questions can also be put to the Board on the day. Any shareholder or appointed proxy is eligible to ask questions. Details of how to submit a question can be found above and on page 16 of the Notice of Meeting.

If multiple questions on the same topic are received in advance of the Meeting, the Chairman may choose to provide a single answer to address shareholder queries on the same topic. A question may not be answered at the Meeting if it is not considered to be in the interests of the Company or the good order of the Meeting or if it would involve the disclosure of confidential information. The Chairman may also nominate a representative to answer a specific question after the Meeting or refer the questioner to the Company’s website.

A full transcript of the questions asked at the Meeting and the answers will be made available on this website as soon as practicable following the conclusion of the Meeting.

Previous AGMs
For details of previous AGMs please click here