Safety is vitally important to us. A positive safety culture is important to our clients and is critical to protecting the wellbeing of our colleagues and consumers.

We’ve worked hard to create a culture that takes safety very seriously, and to train our people to adopt behaviours that focus on keeping them free from harm. All management and Board meetings throughout the Group feature a health and safety update as one of their top agenda items.

The CR Committee reviews the Group’s Health, Safety, Environment and Quality (HSEQ) policies annually to ensure that they continue to reflect our aims and aspirations, and meet with current legislation.

Three priorities drive our health and safety strategy:

Global HSEQ policy and standards

To ensure best practice and drive continuous improvement, we operate global policies and minimum operating standards and behaviours that have been steadily embedded across our business.

Global best practice sharing

Supporting the Executive Board and CR Committee is our global HSEQ Leadership Forum, made up of technical specialists from around the business. The Forum is responsible for defining policies, setting standards, measuring compliance and sharing best practice across the Group. We also use this body to share lessons learned from incidents globally to determine if any improvements to policies and standards are required.

Performance improvement 

All countries report their health and safety and food safety performance on a monthly basis, and their performance is directly linked to the global leadership team bonus criteria.


Global-food-safety Reduction in food safety incidents since 2014


Global-lost-time Reduction in lost time incident frequency rate since 2014


safe-place-to-work Reduction in food safety incident rate since 2014

Workplace Health & Safety Policy Statement


Food Safety Policy Statement


Case studies

Safety First in Australia

Around the world, every 15 seconds, over 150 workers have a work-related accident [ILO 2016]1. At Compass, we are committed to prioritising safety in everything we do. We proactively identify potential safety risks and, in 2016, our team in Australia piloted two new proactive approaches as part of their commitment to Safety First.

To reduce the risk of cuts and serious hand injuries, all employees handling knives or equipment with sharp edges are required to wear a cut resistant glove or a chain mesh glove when operating a meat slicer. To reinforce this important safety message, we produced a short training video called Knife Handling and Care.

Additionally, A PErforM Risk Assessment was undertaken on how linen is loaded into onsite laundry vans. The assessment monitored a typical routine of collection and manual loading / unloading. At each stage, the HSE team identified potential risk factors such as trip/fall hazards from carrying loads from one level to another. Following this assessment, we identified that installing a tailgate lifter and keeping the linen in the trolleys without unloading into the van by hand would significantly reduce the manual handling risk of the task. This also makes it easier for delivery, as our team members no longer have to manually carry the linen but can instead push it along in the trolley.

Safe driving campaign in Argentina

Globally, road traffic injuries claim more than 1.2 million lives each year and have a huge impact on health and development [WHO 2016]. They are the leading cause of death among young people aged between 15 and 29 years, and cost governments approximately 3% of GDP [WHO 2016]2. We recognise that driving is one of the most dangerous activities associated with our employees’ daily lives: a quarter of all road traffic incidents involve somebody who is driving on a work-related journey at the time. Therefore, as part of our commitment to Safety First, we are dedicated to improving road safety to ensure our people are safe at all stages of their day.

Our HSE team in Argentina has developed a Safe Driving toolkit, with 10 Safe Driving Rules – this includes powerful images, easy to remember phrases and statistical facts to build long-term awareness. These messages are published around our sites. Tips include: “Schedule your trips to avoid driving at night”, backed with statistics such as “Did you know, that driving between 12 am and 6 am in the morning triples the risk of a traffic accident in relation to the rest of the day?”.