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Approach

Bowl of stir fry and noodles

We have a robust Sustainability Strategy, clear corporate governance and a structured stakeholder engagement process. Guided by these, we are taking appropriate and timely steps to deliver on our people and planet priorities.


Our approach is continually evaluated against the highest international principles. This includes measuring our strategic impact against the United Nations Sustainable Development Goals (UN SDGs) and the ten principles of the UN Global Compact.

Upholding the many policies and protocols relating to our Sustainability Strategy rests on a culture of ethical conduct and integrity, which is instilled through our Ethics and Integrity team and our Speak Up confidential reporting programme.

Our strategy

The international food industry has a major role to play in driving the transition to a healthy and sustainable global food system. As the market leader, we are rising to this challenge by helping people to eat better, for their health and the planet.

Wheel showing the purpose strategy
Sustainability materiality matrix

Stakeholder engagement and materiality

We have a wide range of stakeholders who influence or are affected by our day to day business, with varying needs and expectations. Our stakeholders include employees, investors, clients and consumers, suppliers, NGOs and government agencies.

UN Sustainable development goals

Of the 17 goals designed by the United Nations to help deliver the 2030 vision for a more sustainable planet, we have identified nine where we believe we can make the most positive social impact.

Sustainable Development Goals

Caring for people

Our teams globally work hard to ensure the food they serve is safe and high quality. They also make it easier for consumers to make nutritious, healthy choices. It’s our responsibility to keep our people – and those working across our value chains – safe and well.

We place great emphasis on learning and development and building a culture where everyone can be their true selves. In our communities, we invest strategically in local sourcing and social enterprises, and partner with local charities.

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Protecting the planet

We have three core environmental objectives: to take action on climate change, by creating a long-term strategy that will lead to us becoming a net zero greenhouse gas emissions business; to build a more resilient supply chain through our responsible sourcing programme; and to halve food waste through our operations.

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2022 Highlights

  • Target set to reach net zero GHG emissions across our entire value chain by 2050
  • Reduced food waste by 28% in over 2,650 sites recording food waste across 28 countries
  • 100% certified sustainable palm oil in our kitchens by March 2023
  • Doubled the procurement of cage-free liquid eggs

Sustainability Governance

The Corporate Responsibility (CR) Committee is responsible for overseeing the development and implementation of policies and strategy relating to our sustainability endeavours, including the Group’s climate net zero commitment published in October 2021.

The CR Committee receives reports at every meeting from the Group Chief Commercial Officer, the Global Director of Sustainability and other senior managers to ensure that progress is being made towards meeting the Group’s specific KPIs and ongoing CR commitments, including our GHG emissions targets.

The CR Committee meets at least three times a year and comprises all the non-executive directors of the Board, together with the Chair of the Board, Group Chief Executive Officer and Group Chief Financial Officer. Find out more about our sustainability governance in our latest Annual Report.