2021 Sustainability Reports
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2020 Sustainability Reports
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Compass Group UK & Ireland - Download PDF
2019 Sustainability Reports
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2018 Sustainability Reports
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Our performance in 2021
Our performance has been independently verified, see our greenhouse gas verification statement here and sustainability performance verification here.
We report to a number of sustainability indices including CDP, EcoVadis, the Corporate Human Rights Benchmark and The UN Global Compact. View our CDP Climate change 2021 report here.
Data HUB
People
The data relates to all operating countries.
| PREPARING OUR PEOPLE | 2021 | 2020 | 2019 |
|---|---|---|---|
Improvement in employee retention rate Total employees |
-8% 4% -3% |
1% -5% 1% |
1% 3% 0% |
| Number of unit managers trained through Leadership in Action development programme | 736 | 1,500 | 2,500 |
| Number of graduates hired to training programmes across the global business | 1,435 | 2,763 | 2,000 |
| CREATING A DIVERSE AND INCLUSIVE ENVIRONMENT | 2021 | 2020 | 2019 |
|---|---|---|---|
Employee category - female representation, % of total * Compass Group Board |
36% |
33% |
36% |
Type of contract - female representation, % of total * Permanent |
57% |
57% |
57% |
| Leavers - female representation, % of total | 56% | 57% | 58% |
* Definition of our employee categories has changed compared to what was reported last year, 2020 and 2019 data has been updated to reflect this change.
| ENGAGING OUR PEOPLE | 2021 | 2020 | 2019 |
|---|---|---|---|
| Total number of cases reported by employees globally, via Speak Up | 3,195 | 3,937 | 3,767 |
| Global engagement survey participation * | 56% | 48% | 48% |
* Participation of pulse and surveys across the globe.
SAFETY
The data relates to all operating countries.
| 2021 | 2020 | 2019 | |
|---|---|---|---|
| Global lost time incident frequency rate (LTIFR) | 2.33 | 2.55 | 2.91 |
| Total number of lost time incidents (LTI) | 1,799 | 2,090 | 2,766 |
| Global Food Safety Incident Rate (FSIR) | 0.20 | 0.21 | 0.22 |
| Total number of food incidents (FSIs) | 859 | 1,030 | 1,439 |
| Global total recordable incident frequency rate (TRIFR) | 7.97 | 8.93 | 9.01 |
| Total number of recordable incidents (TRIs) | 7,068 | 7,311 | 8,585 |
| Motor Vehicle Collision Rate (MVCR) | 1.81 | 2.97 | 2.57 |
To calculate our safety indicators, we used the following formulas:
LTIFR = number of lost time incidents / number of hours worked (millions)
TRIFR = number of recordable incidents / number of hours worked (millions)
FSIR = number of food safety incidents / cost of food (£millions)
MVCR = number of motor vehicle collisions / distance travelled (km)
Nutrition, Health & Wellbeing
Data represents our Top 25 operating countries, together accounting for 97% of Group underlying revenues.
| 2021 | 2020 | 2019 | |
|---|---|---|---|
| % of sites with at least one healthy meal choice | 87% | 87% | 83% |
ENERGY AND GREENHOUSE GAS EMISSIONS
We are monitoring the energy usage and greenhouse gas emissions of our owned and operated sites across 29 countries (27 in 2020) which represent 98% of Group underlying revenue (97% in 2020).
| 2021 | 2020 | 2019 | |||
|---|---|---|---|---|---|
| Greenhouse gas emissions - Scope 1 and 2 | UK and Offshore |
Global | UK and Offshore |
Global | Global |
| Scope 1 - Emissions from the combustion of fuel or the operation of any facility including fugitive emissions from refrigerants use / tCO2e | 5,614 | 88,616 | 5,912 | 106,047 | 174,627 |
| Scope 2 – Emissions resulting from the purchase of electricity, heat, steam of cooling (location based)/tCO2e | 2,096 | 38,298 | 3,300 | 39,703 | 45,875 |
| Scope 2 – Emissions resulting from the purchase of electricity, heat, steam of cooling (market based)/tCO2e | 3,119 | 40,525 | N/A | N/A | N/A |
| Total gross emissions (location based) / tCO2e | 7,710 | 126,914 | 9,212 | 145,750 | 220,502 |
| tCO2e per million £ turnover | 5.3 | 7.2 | 6.1 | 7.5 | 9.1 |
| Energy | |||||
| Energy consumption used to calculate above emissions / kWh | 32,881,076 | 480,805,034 | 41,968,394 | 556,869,904 | N/A |
| Energy consumption /kWh per million £ turnover | N/A | 27,109 | N/A | 28,487 | N/A |
To calculate our Group emissions, we have used the main requirements of the GHG Protocol Corporate Standard along with the UK Government GHG Conversion Factors for Company Reporting 2020.
This year, we have also calculated our Scope 2 emissions using the market based methodology to recognise the purchasing of low carbon energy. tCO2e per million turnover is calculated by dividing our total gross emissions (location based) by underlying revenue for the countries monitored. Energy and GHG emission data represented in the table above has been externally verified by a third party.
| Greenhouse gas emissions - Scope 3 * | 2019 |
|---|---|
| Scope 3 categories/ tCO2e | |
| 1. Purchased Goods & Services 2. Capital Goods 3. Fuel- and energy-related activities 4. Upstream transportation & distribution 5. Waste generated in operations 6. Business Travel 7. Employee Commuting 8. Upstream Leased Assets |
9,924,859 62,320 45,167 95,594 44,417 61,369 374,238 1,568,554 |
| Total Scope 3 footprint /tCO2e | 12,176,517 |
* In 2021 we calculated our scope 3 emissions related to 2019. Emissions are calculated in line with the GHG protocol. The data relates to all operating countries.
Environmental Certifications
The data relates to our Top 23 countries in APAC, Europe, Middle East and South America. North America region is excluded.
| 2021 | 2020 | 2019 | |
|---|---|---|---|
| % of owned and operated sites certified ISO 14001 | 71% | N/A | N/A |
Plant Forward Meals
The data relates to our Top 25 operating countries, representing 97% of Group revenues, unless otherwise stated.
| 2021 | 2020 | 2019 | |
|---|---|---|---|
| Carbon footprint of beef and eggs purchased tCO2e | 1.1 million |
1.3 million |
2.1 million |
| Spend on fruit and vegetables of total food spend | 14% | 13% | 15% |
| % sites offering plant forward meal choices as a main course | 64%* | N/A | N/A |
* The percentage is calculated from 24 out of our Top 27 countries and it is representing 40% of global revenues.
USA, Argentina, Chile have been excluded.
Food Waste
The percentage is calculated using data from more than 2,000 sites recording food waste in 26 countries. The reduction is calculated against a baseline for each site.
| 2021 | 2020 | 2019 | |
|---|---|---|---|
| % reduction of food waste on sites recording food waste | 28% | N/A | N/A |
RESPONSIBLE SOURCING
The data relates to our Top 25 operating countries, representing 97% of Group revenues, unless otherwise stated.
| 2021 | 2020 | 2019 | |
|---|---|---|---|
| Certified sustainable palm oil of total palm oil * | 72% |
57% | 37% |
Sustainable fish and seafood, of total fish and seafood spend Top 10 countries: |
56% |
50% |
N/A |
Cage free eggs of total eggs Shell eggs |
25% |
27% |
34% |
| Certified ethically traded coffee and tea, of total coffee and tea spend | 37% | 26% | 44% |
* Physical palm oil used in kitchen to prepare food. Palm oil data relates to all operating countries.
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