Whilst the COVID-19 pandemic has presented challenges across our business, we continue to make progress in sustainability and are fully committed to our Group goals.
Read more below including our reporting aligned to the Global Reporting Initiative and the Sustainability Accounting Standards Board.
2020 CR Reports
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Compass Group North America - View Report
2019 CR Reports
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Compass Group North America - View Report
Compass Group UK & Ireland - Download PDF
2018 CR Reports
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Compass Group UK & Ireland Download PDF
Our performance in 2020
The sustainability metrics below relate to our top countries that constitute 96% of Group revenues. Our performance has been independently verified, see our greenhouse gas verification statement here and sustainability performance verification here.
Continuity of service and keeping our consumers and people safe has been our utmost priority during 2020 as we worked through challenges presented by the COVID-19 pandemic. These challenges, such as in the supply of goods, closures of operating sites during country lockdowns and changes in service provision including removing buffets and implementing contact free facilities, impacted some of our sustainability performance. We increased our use of sustainable palm oil and sustainable fish and seafood over 2020, however, our purchase of cage-free eggs and certified ethically traded products unfortunately decreased from last year due to effects of the COVID-19 pandemic. We remain committed to these areas and continue to work to improve our performance.
PEOPLE
| 2020 | 2019 | 2018 | |
|---|---|---|---|
| DEVELOPING OUR PEOPLE | |||
Improvement in employee retention rate Total employees |
1% |
1% |
0% |
| Number of unit managers trained through Leadership in Action development programme | 1,500 | 2,500 | N/A |
| Number of graduates hired and tracked across global business | 2,763 | 2,000 | 1,000 |
| ENGAGING OUR PEOPLE | |||
| Total number of cases reported by employees globally, via Speak Up | 3,937 | 3,767 | 3,812 |
| Global engagement survey participation | 48% | 48% | N/A |
| CREATING A DIVERSE AND INCLUSIVE ENVIRONMENT |
|||
Employee category - female representation, % of total Compass Group Board Executive Committee Global Leadership Team Senior Management All Colleagues |
33% 42% 38% 31% 57% |
36% 38% 31% 27% 57% |
27% 25% 30% 26% 57% |
Type of contract - female representation, % of total Permanent Temporary Agency |
57% 59% 49% |
||
| Leavers - female representation, % of total | 57% |
Data relates to all operating countries.
SAFETY
| 2020 | 2019 | 2018 | |
|---|---|---|---|
| Global lost time incident frequency rate (LTIFR) | 2.55 | 2.91 | 3.04 |
| Total number of lost time incidents (LTIs) | 2,090 | 2,766 | 2,973 |
| Global total recordable incident frequency rate (TRIFR) | 8.93 | 9.01 | 8.55 |
| Total number of recordable incidents (TRIs) | 7,311 | 8,585 | 8,263 |
| Global food safety incident rate (FSIR) | 0.21 | 0.22 | 0.24 |
| Total number of food incidents (FSIs) | 1,030 | 1,439 | 1,473 |
| Motor vehicle collision rate (MVCR) |
2.97 | 2.57 | 3.64 |
Data relates to all operating countries.
To calculate our safety indicators, we used the following formulas:
LTIFR = number of lost time incidents / number of hours worked (millions)
TRIFR = number of recordable incidents / number of hours worked (millions)
FSIR = number of food safety incidents / cost of food (£millions)
MVCR = number of motor vehicle collisions / distance travelled (km) H
Health and wellbeing
| BETTER NUTRITION CHOICES | 2020 | 2019 | 2018 |
|---|---|---|---|
| Number of sites with at least one healthy meal choice | 87% | 83% |
N/A |
ENVIRONMENT
| PLANT FORWARD MEALS | 2020 | 2019 | 2018 |
|---|---|---|---|
| Carbon footprint of beef and eggs purchased tCO2e | 1.3 million | 2.1 million | N/A |
| Spend on fruit and vegetables of total food spend | 13% | 15% | N/A |
| ENERGY AND GREENHOUSE GAS EMISSIONS | 2020 | 2019 | 2018 | |
|---|---|---|---|---|
| UK and Offshore | Global | Global | Global | |
| Scope 1 - Emissions from the combustion of fuel or the operation of any facility including fugitive emissions from refrigerants use / tCO2e |
5,912 | 106,047 | 174,627 | 129,516 |
| Scope 2 - Emissions resulting from the purchase of electricity, heat, steam or cooling (location based) / tCO2e | 3,300 | 39,703 | 45,875 | 8,095 |
| Total gross emissions / tCO2e | 9,212 | 145,750 | 220,502 | 137,611 |
| tCO2e per million £ turnover | 6.1 | 7.5 | 9.1 | 6.3 |
| Energy consumption used to calculate above emissions /kWh | 41,968,394 | 556,869,904 | NA | NA |
| Energy consumption /kWh per million £ turnover | NA | 28,487 | NA | NA |
In 2020, we expanded our reporting boundaries to include two additional countries, representing in total 97% of Group revenues, compared to 96% in 2019. The scope and methodology of our reporting changed in 2019, therefore 2018 data is not comparable on a like for like basis.
BETTER FOR THE WORLD
| RESPONSIBLE SOURCING | 2020 | 2019 | 2018 |
|---|---|---|---|
| Sustainable palm oil of total palm oil** |
57% |
37% |
36% |
Certified sustainable fish and seafood, of total fish and seafood spend Top 10 countries: Top 25 countries: |
50% 45% |
N/A 42% |
N/A N/A |
Cage free eggs of total eggs Shell eggs Liquid eggs |
27% 14% |
34% 15% |
33% 15% |
| Certified ethically traded coffee and tea, of total coffee and tea spend | 26% | 44% | N/A |
**Palm oil data relates to all operating countries
Basis for consolidation
All targets relate to data capture ending 30 September for the year stated.
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