Our Group Sustainability Reporting is aligned to the Global Reporting Initiative (GRI) and Sustainability Accounting Standards Board (SASB).
Group Sustainability Report 2023 - Download PDF
Market reports:
Group Sustainability Report 2022 - Download PDF
Compass Group PLC - Download PDF
Compass Group North America - View Report
2020
Compass Group PLC - Download PDF
Compass Group North America - View Report
Compass Group UK & Ireland - Download PDF
2019
Compass Group PLC - Download PDF
Compass Group North America - View Report
Compass Group UK & Ireland - Download PDF
2018
Compass Group PLC Download PDF
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Compass Group UK & Ireland Download PDF
We report to a number of sustainability indices including CDP, EcoVadis, the Corporate Human Rights Benchmark and The UN Global Compact. View our CDP Climate Change Report for 2023 here.
The data relates to all operating countries.
PREPARING OUR PEOPLE | 2023 | 2022 | 2021 |
---|---|---|---|
Improvement in employee retention rate Total employees |
-3% 0% -2% |
-3% 5% -5% |
-8% 4% -3% |
Unit managers trained through Leadership in Action development programme * | 2,018 | 1,112 | 187 |
* Unit Manager training numbers have been rebased to report on completed training within the Company’s financial year, to be aligned with other metrics.
CREATING A DIVERSE AND INCLUSIVE ENVIRONMENT | 2023 | 2022 | 2021 |
---|---|---|---|
Employee category - female representation, % of total Compass Group Board |
38% |
33% |
36% |
Type of contract - female representation, % of total Permanent |
56% |
57% |
57% |
Leavers - female representation, % of total | 56% | 56% | 56% |
ENGAGING OUR PEOPLE | 2023 | 2022 | 20221 |
---|---|---|---|
Total number of cases reported by employees globally, via Speak Up | 4,130 | 3,176 | 3,195 |
Global engagement survey participation * | 63% | 54% | 56% |
* Participation of pulse and surveys across the globe.
The data relates to all operating countries.
2023 | 2022 | 2021 | |
---|---|---|---|
Global lost time incident frequency rate (LTIFR) | 1.98 | 2.27 | 2.33 |
Total number of lost time incidents (LTI) | 1,837 | 2,005 | 1,799 |
Global Food Safety Incident Rate (FSIR) | 0.15 | 0.14 | 0.20 |
Total number of food incidents (FSIs) | 1,078 | 849 | 859 |
Global total recordable incident frequency rate (TRIFR) | 9.65 | 8.88 | 7.97 |
Total number of recordable incidents (TRIs) | 8,953 | 7,842 | 7,068 |
Motor Vehicle Collision Rate (MVCR) | 2.68 | 2.02 | 1.81 |
To calculate our safety indicators, we used the following formulas:
LTIFR = number of lost time incidents / number of hours worked (millions)
TRIFR = number of recordable incidents / number of hours worked (millions)
FSIR = number of food safety incidents / cost of food (£millions)
MVCR = number of motor vehicle collisions / distance travelled (km)
Data represents our Top 25 operating countries, together accounting for 97% of Group underlying revenues.
2023 | 2022 | 2021 | |
---|---|---|---|
% of sites with at least one healthy meal choice | 93% | 90% | 87% |
We are monitoring the energy usage and greenhouse gas emissions of our owned and operated sites across 28 countries which represent 98% of Group underlying revenue.
2023 | 2022* | |||
---|---|---|---|---|
Greenhouse gas emissions - Scope 1 and 2 | UK and Offshore |
Global | UK and Offshore |
Global |
Scope 1 - Emissions from the combustion of fuel or the operation of any facility including fugitive emissions from refrigerants use / tCO2e | 1,934 | 147,282 | 3,881 | 137,985 |
Scope 2 – Emissions resulting from the purchase of electricity, heat, steam of cooling (location based)/tCO2e | 2,497 | 49,714 | 2,385 | 46,807 |
Scope 2 – Emissions resulting from the purchase of electricity, heat, steam or cooling (market based)/tCO2e | 268 | 50,104 | 1,047 | 47,071 |
Total gross emissions (location based) / tCO2e | 4,431 | 196,996 | 6,266 | 184,792 |
tCO2e per million £ turnover | 1.9 | 6.4 | 3.2 | 7.3 |
Energy | ||||
Energy consumption used to calculate above emissions / kWh | 21,194,715 | 786,600,491 | 31,837,141 |
737,653,482 |
* 2022 figures restated to correct an error in the calculation of Scope 1 emissions in the US. The restatement increases global Scope 1 emissions and total gross emissions by 37,985 eCO2e, energy consumption by 161,858,604 kWh and tCO2e per million £ turnover (GHG intensity ratio) by 1.5. The GHG intensity ratio presented on page 7 of the 2023 Annual Report for 2020 and 2021 has also been restated to increase tCO2e/£m by 2.0 and 1.8 to 9.5 and 9.0, respectively.
To calculate our Group emissions, we have used the main requirements of the GHG Protocol Corporate Standard along with the UK Government GHG Conversion Factors for Company Reporting 2023. tCO2e per million turnover is calculated by dividing our total gross emissions (location based) by underlying revenue for the countries monitored. Energy and GHG emission data represented in the table above has been externally verified by a third party.
Total Scope 3 GHG Emissions | FY2019 | FY2022 | FY2023 |
---|---|---|---|
Scope 3 categories/ tCO2e | |||
1. Purchased Goods & Services * 2. Capital Goods * 3. Fuel- and energy-related activities 4. Upstream transportation & distribution * 5. Waste generated in operations 6. Business Travel 7. Employee Commuting 8. Upstream Leased Assets * 9. Downstream Transportation & Distribution 10. Processing of Sold Products 11. Use of Sold Products * 12. End-of-life treatment of sold products 13. Downstream Leased Assets 14. Franchises 15. Investments |
9,924,859 62,320 45,167 95,594 44,417 61,369 374,238 1,568,554 - - - - - - - |
6,939,965 145,195 56,486 20,370 59,681 55,052 470,134 - 601 - 2,842,461 76,786 - - 17,294 |
7,352,605 181,674 48,229 34,465 62,763 105,174 414,171 - - - 2,915,685 166,507 - - 12,900 |
Total Scope 3 GHG footprint /tCO2e * | 12,176,517 | 10,684,023 | 11,294,174 (∆) |
*The reduction in scope 3.1 emissions since the 2019 baseline is attributed to a combination of emission factor evolution, a change in product mix as lower emitting products are promoted across the business, and a methodological enhancement. We have been working to improve our methodology and have moved from a solely spend based method for 2019 to a hybrid volume and spend based approach from 2022 onwards. From 2022 to 2023 our absolute 3.1 emissions have increased as Compass continued to successfully win new business across all regions. Category 3.2 has increased since 2019 due to an increase in capital expenditure as the business has continued to grow. Category 3.4 emissions are now largely included within category 3.1 due to difficulties in isolating emissions from transportation and distribution. For category 3.8 Compass Group does not lease upstream assets. Energy usage in client kitchens was included in this category in 2019 but is now included in category 3.11 (Use of sold products) post methodology review. These emissions have increased from our 2019 baseline due to methodology changes from 2022 onwards. As differing methodologies have been used for the 2019 data compared to the 2022 and 2023 data, the categories 3.1, 3.8, 3.11 and total scope 3 emissions for these periods are not directly comparable. Compass will review whether the reported 2019 baseline remains appropriate for future reporting cycles.
∆ KPMG has provided limited assurance under ISAE (UK) 3000 and 3410 over selected 2023 information marked with ∆. For the full assurance opinion for 2023 please see below. This information was prepared in line with our Reporting Methodology which can also be found below.
Our total Scope 3 emissions are calculated from four of our largest markets (the US, UK & Ireland (UKI), France and Australia) which represented 79% of our global revenues in 2023. An extrapolation of Scope 3 emissions is then performed across the rest of the Group, based on revenue.
In 2021, Compass Group calculated their Scope 3 emissions for the first time to set 2019 as our baseline for our commitment to deliver climate Net Zero by 2050 across our global business as part of our Planet Promise. 2019 was chosen as the baseline year as most representative of business-as-usual activities compared to 2020 and 2021 when operations were affected by COVID. Therefore, 2020 and 2021 scope 3 GHG emissions have not been reported. Since setting our baseline, we have been working to improve our methodology for measuring emissions and enhance the quality of our supply chain (Scope 3) data. Compass will review whether it is appropriate to re-baseline scope 3 emissions in light of improved methodologies.
Forest, Land and Agriculture (FLAG) emissions have been calculated for the first time in 2023 and will be reported annually following final GHG Protocol guidance and SBTi validation of Compass Group’s FLAG target. Total 2023 FLAG emissions are 3,317,201 tCO2e (∆), and total 2023 Non-FLAG emissions are 8,149,505 tCO2e (∆). The total scope 3 GHG emissions table represents current target boundaries which includes land management emissions, but not land-use-change emissions. This aligns with Compass Group’s historical inventory boundary and current SBTi approved target.
The percentage is calculated using data from circa 2,650 sites recording food waste in 28 countries. The reduction is calculated against a baseline for each site.
2022 | 2021 | 2020 | |
---|---|---|---|
% reduction of food waste on sites recording food waste | 28% |
28% | N/A |
The data relates to our Top 25 operating countries, representing 97% of Group revenues, unless otherwise stated.
2023 | 2022 | 2021 | |
---|---|---|---|
Certified sustainable palm oil of total palm oil * | 95% |
73% | 72% |
Sustainable fish and seafood, of total fish and seafood spend Top 25 countries: |
53% |
51% |
51% |
Cage free eggs of total eggs Shell eggs |
32% |
31% |
25% |
Certified ethically traded coffee and tea, of total coffee and tea spend | 46% | 46% | 37% |
* Palm oil data relates to all operating countries.