Performance & Reports

Our Group Sustainability Reporting is aligned to the Global Reporting Initiative (GRI) and Sustainability Accounting Standards Board (SASB). 

2023

Group Sustainability Report 2023 - Download PDF

  • Global Reporting Initiative (GRI) and Sustainability Accounting Standards Board (SASB) - Download PDF
  • Scope 1 & 2 Carbon Footprint Verification Statement - Download PDF
  • Scope 3 Carbon Footprint Verification Statement - Download PDF
  • Food Waste KPI Verification - Download PDF
  • Sustainability Performance Verification - Download PDF

Market reports:

  • Compass Group USA Sustainability Report 2023 - View Report

2022

Group Sustainability Report 2022 - Download PDF

2021

Compass Group PLC - Download PDF    

Compass Group North America - View Report   

Archive

2020

Compass Group PLC - Download PDF    

Compass Group North America - View Report   

Compass Group UK & Ireland - Download PDF

2019

Compass Group PLC - Download PDF

Compass Group North America - View Report

Compass Group UK & Ireland - Download PDF

2018

Compass Group PLC Download PDF

Compass Group North America Download PDF

Compass Group UK & Ireland Download PDF

Our performance

We report to a number of sustainability indices including CDP, EcoVadis, the Corporate Human Rights Benchmark and The UN Global Compact. View our CDP Climate Change Report for 2023 here.

Data HUB

People

The data relates to all operating countries.

PREPARING OUR PEOPLE 2023 2022 2021

Improvement in employee retention rate

Total employees
Management
Unit management

-3%
 0%
-2%
-3%
 5%
-5%
-8%
4%
-3%
Unit managers trained through Leadership in Action development programme * 2,018 1,112 187

* Unit Manager training numbers have been rebased to report on completed training within the Company’s financial year, to be aligned with other metrics. 

CREATING A DIVERSE AND INCLUSIVE ENVIRONMENT 2023 2022 2021

Employee category - female representation, % of total

Compass Group Board
Executive Committee
Senior Leaders
All Management
All Colleagues

 

38%
40%
34%
46%
55%

 

33%
40%
37%
46%
57%

 

36%
33%
35%
46%
57%

Type of contract - female representation, % of total

Permanent
Temporary
Agency

 

56%
57%
43%

 

57%
54%
52%

 

57%
59%
40%

Leavers - female representation, % of total 56% 56% 56%
ENGAGING OUR PEOPLE 2023 2022 20221
Total number of cases reported by employees globally, via Speak Up  4,130 3,176 3,195
Global engagement survey participation * 63% 54% 56%

* Participation of pulse and surveys across the globe.

SAFETY

The data relates to all operating countries.

  2023 2022 2021
Global lost time incident frequency rate (LTIFR) 1.98 2.27 2.33
Total number of lost time incidents (LTI) 1,837 2,005 1,799
Global Food Safety Incident Rate (FSIR) 0.15 0.14 0.20
Total number of food incidents (FSIs) 1,078 849 859
Global total recordable incident frequency rate (TRIFR) 9.65 8.88 7.97
Total number of recordable incidents (TRIs) 8,953 7,842 7,068
Motor Vehicle Collision Rate (MVCR) 2.68 2.02 1.81

To calculate our safety indicators, we used the following formulas:
LTIFR = number of lost time incidents / number of hours worked (millions)
TRIFR = number of recordable incidents / number of hours worked (millions)
FSIR = number of food safety incidents / cost of food (£millions)
MVCR = number of motor vehicle collisions / distance travelled (km) 

Nutrition, Health & Wellbeing

Data represents our Top 25 operating countries, together accounting for 97% of Group underlying revenues.

  2023 2022 2021
% of sites with at least one healthy meal choice 93% 90% 87%

ENERGY AND GREENHOUSE GAS EMISSIONS

We are monitoring the energy usage and greenhouse gas emissions of our owned and operated sites across 28 countries which represent 98% of Group underlying revenue.

  2023 2022*
Greenhouse gas emissions - Scope 1 and 2 UK and 
Offshore
Global UK and 
Offshore
Global
Scope 1 - Emissions from the combustion of fuel or the operation of any facility including fugitive emissions from refrigerants use / tCO2e 1,934 147,282 3,881 137,985
Scope 2 – Emissions resulting from the purchase of electricity, heat, steam of cooling (location based)/tCO2e 2,497 49,714 2,385 46,807
Scope 2 – Emissions resulting from the purchase of electricity, heat, steam or cooling (market based)/tCO2e 268 50,104 1,047 47,071
Total gross emissions (location based) / tCO2e 4,431 196,996 6,266 184,792
tCO2e per million £ turnover 1.9 6.4 3.2  7.3 
Energy        
Energy consumption used to calculate above emissions / kWh 21,194,715 786,600,491  31,837,141
737,653,482

* 2022 figures restated to correct an error in the calculation of Scope 1 emissions in the US. The restatement increases global Scope 1 emissions and total gross emissions by 37,985 eCO2e, energy consumption by 161,858,604 kWh and tCO2e per million £ turnover (GHG intensity ratio) by 1.5. The  GHG intensity ratio presented on page 7 of the 2023 Annual Report for 2020 and 2021 has also been restated to increase tCO2e/£m by 2.0 and 1.8 to 9.5 and 9.0, respectively.

To calculate our Group emissions, we have used the main requirements of the GHG Protocol Corporate Standard along with the UK Government GHG Conversion Factors for Company Reporting 2023.  tCO2e per million turnover is calculated by dividing our total gross emissions (location based) by underlying revenue for the countries monitored. Energy and GHG emission data represented in the table above has been externally verified by a third party. 

Scope 1 & 2 Carbon Footprint Verification Statement 

Total Scope 3 GHG Emissions FY2019 FY2022 FY2023
Scope 3 categories/ tCO2e      
1. Purchased Goods & Services *
2. Capital Goods *
3. Fuel- and energy-related activities
4. Upstream transportation & distribution *
5. Waste generated in operations
6. Business Travel
7. Employee Commuting
8. Upstream Leased Assets *
9. Downstream Transportation & Distribution
10. Processing of Sold Products
11. Use of Sold Products *
12. End-of-life treatment of sold products
13. Downstream Leased Assets
14. Franchises
15. Investments
9,924,859
62,320
45,167
95,594
44,417
61,369
374,238
1,568,554
-
-
-
-
-
-
-
6,939,965
145,195
56,486
20,370
59,681
55,052
470,134
-
601
-
2,842,461
76,786
-
-
17,294
7,352,605
181,674
48,229
34,465
62,763
105,174
414,171
-
-
-
2,915,685
166,507
-
-
12,900
Total Scope 3 GHG footprint /tCO2e * 12,176,517 10,684,023 11,294,174 (∆)

*The reduction in scope 3.1 emissions since the 2019 baseline is attributed to a combination of emission factor evolution, a change in product mix as lower emitting products are promoted across the business, and a methodological enhancement. We have been working to improve our methodology and have moved from a solely spend based method for 2019 to a hybrid volume and spend based approach from 2022 onwards. From 2022 to 2023 our absolute 3.1 emissions have increased as Compass continued to successfully win new business across all regions. Category 3.2 has increased since 2019 due to an increase in capital expenditure as the business has continued to grow. Category 3.4 emissions are now largely included within category 3.1 due to difficulties in isolating emissions from transportation and distribution. For category 3.8 Compass Group does not lease upstream assets. Energy usage in client kitchens was included in this category in 2019 but is now included in category 3.11 (Use of sold products) post methodology review. These emissions have increased from our 2019 baseline due to methodology changes from 2022 onwards. As differing methodologies have been used for the 2019 data compared to the 2022 and 2023 data, the categories 3.1, 3.8, 3.11 and total scope 3 emissions for these periods are not directly comparable. Compass will review whether the reported 2019 baseline remains appropriate for future reporting cycles.

∆ KPMG has provided limited assurance under ISAE (UK) 3000 and 3410 over selected 2023 information marked with ∆. For the full assurance opinion for 2023 please see below. This information was prepared in line with our Reporting Methodology which can also be found below.

Our total Scope 3 emissions are calculated from four of our largest markets (the US, UK & Ireland (UKI), France and Australia) which represented 79% of our global revenues in 2023. An extrapolation of Scope 3 emissions is then performed across the rest of the Group, based on revenue.

In 2021, Compass Group calculated their Scope 3 emissions for the first time to set 2019 as our baseline for our commitment to deliver climate Net Zero by 2050 across our global business as part of our Planet Promise.  2019 was chosen as the baseline year as most representative of business-as-usual activities compared to 2020 and 2021 when operations were affected by COVID. Therefore, 2020 and 2021 scope 3 GHG emissions have not been reported. Since setting our baseline, we have been working to improve our methodology for measuring emissions and enhance the quality of our supply chain (Scope 3) data. Compass will review whether it is appropriate to re-baseline scope 3 emissions in light of improved methodologies. 

Forest, Land and Agriculture (FLAG) emissions have been calculated for the first time in 2023 and will be reported annually following final GHG Protocol guidance and SBTi validation of Compass Group’s FLAG target. Total 2023 FLAG emissions are 3,317,201 tCO2e (∆), and total 2023 Non-FLAG emissions are 8,149,505 tCO2e (∆). The total scope 3 GHG emissions table represents current target boundaries which includes land management emissions, but not land-use-change emissions. This aligns with Compass Group’s historical inventory boundary and current SBTi approved target.

KPMG Scope 3 Assurance Statement FY2023

Scope 3 Reporting Methodology FY2023

FOOD WASTE

The percentage is calculated using data from circa 2,650 sites recording food waste in 28 countries. The reduction is calculated against a baseline for each site.

  2022 2021 2020
% reduction of food waste on sites recording food waste 28%
28% N/A

RESPONSIBLE SOURCING

The data relates to our Top 25 operating countries, representing 97% of Group revenues, unless otherwise stated.

  2023 2022 2021
Certified sustainable palm oil of total palm oil * 95%
73% 72%

Sustainable fish and seafood, of total fish and seafood spend

Top 25 countries:

 

53%

 

51%

 

51%

Cage free eggs of total eggs

Shell eggs
Liquid eggs

 

32%
67%

 

31%
72%

 

25%
34%

Certified ethically traded coffee and tea, of total coffee and tea spend  46% 46% 37%

* Palm oil data relates to all operating countries.