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Performance & Reports

2021 Sustainability Reports

Compass Group PLC - Download PDF    

Compass Group North America - View Report   

2020 Sustainability Reports

Compass Group PLC - Download PDF    

Compass Group North America - View Report   

Compass Group UK & Ireland - Download PDF

2019 Sustainability Reports

Compass Group PLC - Download PDF

Compass Group North America - View Report

Compass Group UK & Ireland - Download PDF

2018 Sustainability Reports

Compass Group PLC Download PDF

Compass Group North America Download PDF

Compass Group UK & Ireland Download PDF

Our performance in 2021

Our performance has been independently verified, see our greenhouse gas verification statement here and sustainability performance verification here.

We report to a number of sustainability indices including CDP, EcoVadis, the Corporate Human Rights Benchmark and The UN Global Compact. View our CDP Climate change 2021 report here.

Data HUB

People

The data relates to all operating countries.

PREPARING OUR PEOPLE 2021 2020 2019

Improvement in employee retention rate

Total employees
Management
Unit management

-8%
 4%
-3%
1%
-5%
1%
1%
3%
0%
Number of unit managers trained through Leadership in Action development programme  736 1,500 2,500
Number of graduates hired to training programmes across the global business  1,435 2,763 2,000
CREATING A DIVERSE AND INCLUSIVE ENVIRONMENT 2021 2020 2019

Employee category - female representation, % of total *

Compass Group Board
Executive Committee
Senior Leaders
All Management
All Colleagues

 

36%
33%
35%
46%
57%

 

33%
42%
38%
46%
57%

 

36%
38%
31%
46%
57%

Type of contract - female representation, % of total *

Permanent
Temporary
Agency

 

57%
59%
40%

 

57%
59%
49%

 

57%
59%
39%

Leavers - female representation, % of total 56% 57% 58%

* Definition of our employee categories has changed compared to what was reported last year, 2020 and 2019 data has been updated to reflect this change.

ENGAGING OUR PEOPLE 2021 2020 2019
Total number of cases reported by employees globally, via Speak Up  3,195 3,937 3,767
Global engagement survey participation * 56% 48% 48%

* Participation of pulse and surveys across the globe.

SAFETY

The data relates to all operating countries.

  2021 2020 2019
Global lost time incident frequency rate (LTIFR) 2.33 2.55 2.91
Total number of lost time incidents (LTI) 1,799 2,090 2,766
Global Food Safety Incident Rate (FSIR) 0.20 0.21 0.22
Total number of food incidents (FSIs) 859 1,030 1,439
Global total recordable incident frequency rate (TRIFR) 7.97 8.93 9.01
Total number of recordable incidents (TRIs) 7,068 7,311 8,585
Motor Vehicle Collision Rate (MVCR) 1.81 2.97 2.57

To calculate our safety indicators, we used the following formulas:
LTIFR = number of lost time incidents / number of hours worked (millions)
TRIFR = number of recordable incidents / number of hours worked (millions)
FSIR = number of food safety incidents / cost of food (£millions)
MVCR = number of motor vehicle collisions / distance travelled (km) 

Nutrition, Health & Wellbeing

Data represents our Top 25 operating countries, together accounting for 97% of Group underlying revenues.

  2021 2020 2019
% of sites with at least one healthy meal choice 87% 87% 83%

ENERGY AND GREENHOUSE GAS EMISSIONS

We are monitoring the energy usage and greenhouse gas emissions of our owned and operated sites across 29 countries (27 in 2020) which represent 98% of Group underlying revenue (97% in 2020).

  2021 2020 2019
Greenhouse gas emissions - Scope 1 and 2 UK and 
Offshore
Global UK and 
Offshore
Global Global
Scope 1 - Emissions from the combustion of fuel or the operation of any facility including fugitive emissions from refrigerants use / tCO2e 5,614  88,616   5,912   106,047   174,627 
Scope 2 – Emissions resulting from the purchase of electricity, heat, steam of cooling (location based)/tCO2e 2,096  38,298   3,300   39,703   45,875 
Scope 2 – Emissions resulting from the purchase of electricity, heat, steam of cooling (market based)/tCO2e 3,119  40,525  N/A N/A N/A
Total gross emissions (location based) / tCO2e 7,710  126,914   9,212   145,750   220,502 
tCO2e per million £ turnover 5.3  7.2   6.1   7.5   9.1 
Energy          
Energy consumption used to calculate above emissions / kWh 32,881,076  480,805,034   41,968,394   556,869,904   N/A 
Energy consumption /kWh per million £ turnover  N/A   27,109   N/A   28,487   N/A 

To calculate our Group emissions, we have used the main requirements of the GHG Protocol Corporate Standard along with the UK Government GHG Conversion Factors for Company Reporting 2020.
This year, we have also calculated our Scope 2 emissions using the market based methodology to recognise the purchasing of low carbon energy.  tCO2e per million turnover is calculated by dividing our total gross emissions (location based) by underlying revenue for the countries monitored. Energy and GHG emission data represented in the table above has been externally verified by a third party.

Greenhouse gas emissions - Scope 3 * 2019
Scope 3 categories/ tCO2e  
1. Purchased Goods & Services
2. Capital Goods
3. Fuel- and energy-related activities
4. Upstream transportation & distribution
5. Waste generated in operations
6. Business Travel
7. Employee Commuting
8. Upstream Leased Assets
 
9,924,859
62,320
45,167
95,594
44,417
61,369
374,238
1,568,554
Total Scope 3 footprint /tCO2e 12,176,517

* In 2021 we calculated our scope 3 emissions related to 2019. Emissions are calculated in line with the GHG protocol. The data relates to all operating countries.

Environmental Certifications

The data relates to our Top 23 countries in APAC, Europe, Middle East and South America. North America region is excluded.

  2021 2020 2019
% of owned and operated sites certified ISO 14001 71% N/A N/A

Plant Forward Meals

The data relates to our Top 25 operating countries, representing 97% of Group revenues, unless otherwise stated.

  2021 2020 2019
Carbon footprint of beef and eggs purchased tCO2 1.1
million
1.3 
million
2.1
million
Spend on fruit and vegetables of total food spend 14% 13% 15%
% sites offering plant forward meal choices as a main course 64%* N/A N/A

* The percentage is calculated from 24 out of our Top 27 countries and it is representing 40% of global revenues. 
USA, Argentina, Chile have been excluded.

Food Waste

The percentage is calculated using data from more than 2,000 sites recording food waste in 26 countries. The reduction is calculated against a baseline for each site.

  2021 2020 2019
% reduction of food waste on sites recording food waste 28% N/A N/A

RESPONSIBLE SOURCING

The data relates to our Top 25 operating countries, representing 97% of Group revenues, unless otherwise stated.

  2021 2020 2019
Certified sustainable palm oil of total palm oil * 72%
57% 37%

Sustainable fish and seafood, of total fish and seafood spend

Top 10 countries:
Top 25 countries:

 

56%
51%

 

50%
45%

 

N/A
42%

Cage free eggs of total eggs

Shell eggs
Liquid eggs

 

25%
34%

 

27%
14%

 

34%
15%

Certified ethically traded coffee and tea, of total coffee and tea spend  37% 26% 44%

* Physical palm oil used in kitchen to prepare food. Palm oil data relates to all operating countries.