Performance and Targets

Overall, we have made good progress against our CR commitments in 2016.

For each of the CR pillars and material issues, we have introduced Key Performance Indicators (KPIs) that help us evaluate and improve our performance. Since we started our CR journey in 2007, we have seen continued improvement in our sustainability performance against baseline data.

We measure and report internally on our performance against each KPI and performance is reviewed by the CR Committee.

19%

Global-food-safety Reduction in food safety
incident rate
since 2013

29%

Global-lost-time Reduction in lost time incident frequency rate since 2013

23%

green-house-gasses Reduction in GHG intensity
ratio
since 2008

2016 CR Report

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Our performance in 2016

Our People

MATERIAL ISSUE KEY PERFORMANCE INDICATOR 2015/16 TARGET 2015/16 PERFORMANCE 2015/16 (2014/15)
Workplace health and safety1 Global Lost Time Incident Frequency Rate (LTIFR)  Report % improvement (against 2008 baseline) 56%
(56%)
  % of employees surveyed in our global Your Voice survey who believe the Company places a high priority on health and safety Report % improvement (against 2013 survey) 11%
(N/A)
Employee recruitment & retention1,2

Employee retention rate for all employees:

Report % improvement (against 2012 baseline) of employee retention:

 
 
  • total
    employees
  • total employees
87%
(83%)
 
  • management
  • management
96%
(94%)
 
  • unit management
  • unit management
90%
(90%)
  Number of leadership and above unit management roles appointed internally In progress  
  Number of graduates hired and tracked across the global business In progress  
Diversity1 % of women holding global leadership team positions Report % of female representation in the global leadership team 26%
(23%)
  % of female representation in the global workforce Report % of female representation in the global workforce 57%
(57%)
  Number of leadership and above unit management positions held by women In progress  
Employee engagement1

Global Your Voice survey:

  • Engagement score
Report % engagement score 75%
(N/A)
Code of Business Conduct compliance1 Total number of concerns reported by employees globally, via Speak Up Measure and report concerns with 100% follow up 3,579
(3,317)
cases

Responsible sourcing

MATERIAL ISSUE KEY PERFORMANCE INDICATOR 2015/16 TARGET 2015/16 PERFORMANCE 2015/16 (2014/15)
Food safety1 Global Food Safety Incident Rate (FSIR) Report % improvement (against 2008 baseline) 52%
(52%)
Supply chain integrity1,2 % of countries adopting our global Supply Chain Integrity Standards 100% implementation of the new global Supply Chain Integrity Standards by 2017 80%
(75%)
 

% of countries with programmes in place to support:

  • sustainable fish/seafood
  • Fairtrade and ethically sourced products
  • locally sourced products

Report % of countries with programmes in place to support:

  • sustainable fish/seafood
  • Fairtrade and ethically sourced products
  • locally sourced products
90%
(85%)
  % of expenditure on tea, coffee, sugar and bananas from ethical or Fairtrade sources Report % of expenditure on tea, coffee, sugar and bananas from ethical or Fairtrade sources Target in progress
(N/A)
 
Code of Business Conduct compliance1 % of contracted approved suppliers who have signed the Compass Code of Business Conduct 100% of suppliers approved in 2016 will sign up to the Compass Code of Business Conduct 100%
(100%)

Health and wellbeing

MATERIAL ISSUE KEY PERFORMANCE INDICATOR 2015/16 TARGET 2015/16 PERFORMANCE 2015/16 (2014/15)
Wellbeing & nutrition2,3 The number of units providing Balanced Choices (or equivalent healthy eating programmes) to their consumers 100% of units providing Balanced Choices or similar healthy eating programmes to their consumers by 2016 67%
(66%)
  % of units offering nutritional advice to consumers Report % of units 67%
(66%)
 
  % of countries operating a sugar, salt and fat reduction programme Report % of countries 95%
(90%)

Environmental reporting

MATERIAL ISSUE KEY PERFORMANCE INDICATOR 2015/16 TARGET 2015/16 PERFORMANCE 2015/16 (2014/15)
Food waste3 Implement Trim Trax (or equivalent food waste reduction programmes) 100% implementation across our top 30 countries by 2016 85%
(83%)
Energy efficiency2 Reduction in carbon emissions intensity 20% reduction in carbon emissions intensity by 2017 (against 2008 baseline)  23%*
(21%)
    Report total direct GHG emissions – metric tonnes 133,588*
(118,772)
    *Our GHG verification process identified additional data for our fleet operations in the USA which was not included in our initial 2015/16 footprint statement. This data has been included in our final verified footprint and the numbers restated in our public disclosures.
Water efficiency2 Water consumption by our corporate offices 20% reduction by 2017 (against 2008 baseline) Target in progress
  % increase in spend on concentrated chemicals as a % of total chemical spend 25% increase in spend on concentrated chemicals as a % of total chemical spend by 2017 11%
(N/A)
General waste reporting2 % of waste generated by Compass offices diverted from landfill 25% improvement by 2017 (against 2011 baseline) 20%
(35%)
  % of units where cooking oil is recovered/ recycled Report % of units where cooking oil is recovered/recycled 70%
(75%)

Basis for consolidation

  1. KPI relates to our global performance
  2. KPI relates to our top 20 countries representing 94% of total Group revenue
  3. KPI relates to our top 30 countries representing 98% of total Group revenue

All targets relate to data capture ending 30 September for the year stated.