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Global Eating at Work Survey reveals how employers can win the war for talent and increase staff loyalty, productivity, and wellbeing.
New research from Compass Group, the world's leading food services company, and global market intelligence agency Mintel, reveals that Gen Z workers are the most vocal generation calling for enhanced wellbeing, sustainable and digital benefits in the workplace, and are willing to look at alternative employers if their needs aren’t met.
Compass Group’s Global Eating at Work Survey 2023 is one of the largest inter-generational surveys of its kind, analysing insights from 35,000 global workers across 26 countries on their workplace preferences, including views on eating at work, sustainability, digital adoption, health, and mental wellbeing.
The research reveals that the COVID-19 pandemic and global cost of living crisis have made employees more mindful of what they want and deserve from an employer.
The list of worker demands on employers is evolving, with food provision at work viewed as a major asset in the war for talent, especially among Gen Z workers.
Providing a sustainable and healthy food offer at work is paramount, especially for younger generations.
Of any generation, Gen Z are most open to digital foodservice innovations that can improve their productivity and health at work.
Shelley Roberts, Group Chief Commercial Officer of Compass Group PLC, said:
“With Gen Z and Millennials soon to make up the largest proportion of the global workforce, their influence in the workplace is on the rise. Gen Z workers want to associate themselves with companies who share their values, provide a safe, comfortable working environment, and support their health and wellbeing. A staff restaurant is one of the most effective ways for employers to attract, retain and motivate their teams, helping win the war for talent and addressing the productivity challenge at the same time.”
Claire Zuurbier, Group Director of Growth & Innovation at Compass Group PLC, added:
“Gen Z are digital natives and, as a result, they have a greater interest in and expectations of technology for foodservice in the workplace. The whole eating at work "journey" needs to be as smooth, quick, and efficient as possible to harness employees’ productivity. This presents exciting new opportunities for workplace dining to meet Gen Z’s growing demand for ‘what they need, when and where they need it' with dedicated apps for anything from ordering, payment, and delivery, to tracking nutrition and the carbon footprint of the meals they choose.”
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Notes to Editors
*World Economic Forum
Working age population generational demographics:
For more information, please contact:
Compass Group PLC
Giles Robinson, Corporate Communications Director +44 (0) 1932 963 486
About Compass Group
Compass Group PLC is a world leading food and support services company, which serves meals to millions of people in c.40 countries and employs and engages more than 500,000 people globally. The Company specialises in providing food and a range of support services across the core sectors of Business & Industry, Healthcare & Senior Living, Education, Sports & Leisure and Defence, Offshore & Remote, with an established brand portfolio.