Safety is critically important at Compass Group. We take the utmost care to reduce the risk of incidents and injuries in the working environment, and to make sure that we maintain the highest standards of food hygiene and safety. Our safety performance continues to improve and we believe that caring for ourselves and each other is what will drive us to further improve our global performance in both personal and food safety.
We’ve worked hard to create a culture that takes safety very seriously, and to train our people to adopt behaviours that focus on keeping them free from harm. All management and Board meetings throughout the Group feature a health and safety update as one of their top agenda items.
The CR Committee reviews the Group’s Health, Safety, Environment and Quality (HSEQ) policies annually to ensure that they continue to reflect our aims and aspirations, and meet with current legislation.
Three priorities drive our health and safety strategy:
Our model of personal safety is collaborative, creating a stronger safety culture. Reminding our people of the reasons why it is important to stay safe: that their family, friends, colleagues and community rely on them.
Ensuring we serve safe and nutritious food is of paramount importance. We continue to develop our processes and invest in simplifying and improving our operational food safety systems around the world. Our frontline teams have regular food safety training at site level and food safety performance is tracked and monitored.
We have simplified a number of our most important safety standards and processes this year in order to make it easier for our teams around the world to put our policies into practice. By reducing complexity, we have helped our people to be more efficient and productive as they build and reinforce our safety culture.
To ensure best practice and drive continuous improvement, we operate global policies and minimum operating standards and behaviours that have been steadily embedded across our business.
Supporting the Executive Board and CR Committee is our global HSEQ Leadership Forum, made up of technical specialists from around the business. The Forum is responsible for defining policies, setting standards, measuring compliance and sharing best practice across the Group. We also use this body to share lessons learned from incidents globally to determine if any improvements to policies and standards are required.
All countries report their health and safety and food safety performance on a monthly basis, and their performance is directly linked to the global leadership team bonus criteria.